This cookie policy applies to Keyton Management Services Pty Ltd (ACN 618 487 504) as trustee for Keyton Management Services Trust (ABN 27 588 373 389) (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (more information about this in section "3. How to Opt-out of cookies" below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform, MS Clarity and other online tools to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
Functionality cookies
These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies
So, you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third-party social media sites to which they relate, including:
LinkedIn
Twitter
Facebook
Instagram
WhatsApp
YouTube
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
3. How to Opt-out of cookies
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you would like more information about how the Keyton uses personal data (being information which is capable of identifying an individual) generally, please see our Privacy Policy.
write to us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne, VIC 3000
We aim to resolve all enquiries promptly and in accordance with Data Protection Laws.
We will always aim to address your concerns if you have any and would encourage you to contact us at the address above. You can also contact the relevant data protection/ supervisory authority in your jurisdiction.
5. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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Executive Management Team
With a wealth of experience, skills and knowledge, our Executive Management Team provides the strategic direction and focused drive for Keyton's Retirement Living business.
Paul Martin - Acting Chief Executive Officer
Paul has worked in the property industry for more than 25 years, with responsibility for the financial management and leadership of a range of real estate projects and businesses. This has included roles in Australia and the United Kingdom, covering residential, commercial and retail development, construction, infrastructure development and retirement living.
Paul is currently Acting CEO after leading Keyton’s finance function since January 2021. This included responsibility for creating finance systems and processes for the new Keyton business. Under his leadership, Keyton successfully refinanced and increased its debt facilities in 2024, including a significant Green Loan component, which was a first for the retirement living sector.
He is a member of the Property Council of Australia’s Retirement Living Council CFO (Chief Financial Officer) Sub-Committee.
Meghna Rajpal - Acting Chief Financial Officer and Head of Strategy & Investor Relations
Meghna has more than 12 years of experience in the property sector in various finance and strategy roles in corporate, investment management and retirement living.
She is currently Acting CFO leading Keyton’s finance function, and as the Head of Strategy and Investor Relations at Keyton, she is focused on the long term strategy of the business and partnering closely with investors
Meghna’s responsibilities extend to research and analytics, M&A, implementing and executing strategic projects and driving the strategic direction of the business.
Her passion for the sector drives her to seek the best outcomes for residents and investors for the long term sustainability of the sector.
Wai See Chung - General Counsel & Company Secretary
Wai See has worked in retirement living for over 20 years and has more than 35 years of experience and expertise in corporate and commercial law, banking and finance, elder law, property, media and entertainment and intellectual property.
As General Counsel and Company Secretary, her role was instrumental in successfully establishing Keyton as a new brand and entity in 2023. Prior to joining Keyton, she practised law overseas as Head Counsel in a broadcasting company and in a top-tier legal firm.
Jason Fitzgerald - Head of Development
Jason leads Keyton’s national development team with current development projects underway at Bernborough Ascot (QLD), Sunrise Beach Village (QLD), University of Wollongong (NSW), Kingfisher Grove (NSW), Sherwin Rise (VIC) and VerSo Place (VIC).
He has more than 20 years of experience across the full range of property development including communities, urban regeneration, retail and retirement living. Prior to taking on the role of Head of Development, Jason had a background in finance and development in the retirement living/property sector. Among his achievements was being the Commercial Manager and Executive General Manager of Finance for Sydney’s Barangaroo precinct development.
Jason is a member of the Property Council of Australia’s Retirement Living Council Housing and Affordability Committee.
Sarah Van Dyke - Head of People & Culture
With more than 25 years of experience in human resources, Sarah has a deep understanding of people and what drives them. She has 15 years’ experience in the property industry.
She has a Bachelor of Business and has worked in a diverse range of industries in Australia and the UK across numerous HR areas.
Sarah leads the People and Culture area, including business partnering, talent and development, recruitment, people support and reward. Sarah and the team develop and assist Keyton’s people to achieve their best and lead with heart.
She is a member of the Australian Human Resources Institute (AHRI).
Wendy Parsons - Head of Resident Operations
Wendy leads the day-to-day operations of all Keyton retirement villages and resorts. Her focus is on enhancing resident engagement at Keyton, including the industry-first Ignite Your Passion grants for village and resort residents to pursue their interests, and the Resident Art Trail.
Previously, as Head of Operational Excellence at Keyton, Wendy was responsible for IT, procurement, compliance, corporate projects, insurance and risk management.
Wendy has had more than 25 years’ experience in the retirement living and property sectors including senior roles within finance and operations. She has a passion for driving high performance and brings a customer focused mindset and deep understanding of the business.
Michael Dockery - Head of Sales & Marketing
Michael has over 25 years of experience leading sales and marketing teams across various sectors, including retirement living, property, retail and financial services.
As Keyton’s Head of Sales since 2021, Michael’s responsibilities extend to marketing and customer service teams, ensuring all new customers are serviced by the one integrated function.
Michael is Keyton’s Reconciliation Action Plan Chairperson. He has a Master of Business and a communications degree.
Sean Emmitt - Head of Property Capex & Portfolio Management
Sean has worked in the property sector for 25 years across retirement living, communities and building. Prior to becoming Head of Property Capex & Portfolio Management at Keyton in 2021, he was General Manager of Development overseeing acquisitions and development of retirement villages across Victoria and ACT.
Sean has played an integral part in the conversion and delivery of key projects, adding to Keyton’s well-diversified portfolio of retirement villages and resorts.
He has a Bachelor of Civil Engineering and Master of Construction Law and is a member of the Property Council of Australia’s Victorian Retirement Living Committee.