Keyton Serviced Apartment Promotion
"12 Month Fee Free"
For the purposes of the offers referred to in these terms and conditions (Offers), the “Promoter” is Keyton Holding Pty Limited ACN 613 131 187 as trustee for Keyton Trust ABN 44 349 706 307, principal office Level 45, Bourke Place, 600 Bourke Street, Melbourne VIC 3000.
The “12 Month Fee Free” promotion is available in relation to the serviced apartments at the following participating villages (each a Village) operated under ‘Keyton’ brand (each an Eligible Property):
Participating Villages:
Henry Kendall Gardens, NSW (Serviced Apartment Stock Only)
Brentwood Village, NSW (Serviced Apartment Stock Only)
Lutanda Manor Retirement Village, NSW (Serviced Apartment Stock Only)
Port Phillip Retirement Village, VIC (Serviced Apartment Stock Only)
The Offers are available only to the following Eligible Buyers (who must be permanent residents of Australia and qualify to live in a retirement village) (Eligible Buyers):
a. The first 5 Eligible Buyers who reserve a home at each Eligible Property between 17 July 2026 and 30 September 2026, provided they settle by no later than 18 December 2026; and
b. all of whom comply with the remaining terms and conditions in this document. Where two persons reserve one Eligible Property, the reference to Eligible Buyer shall mean both of these persons collectively.
To be eligible for the Offers, Eligible Buyers must reserve an eligible Property through an agent of the Promoter by 30 September 2026, and then satisfy the following conditions:
a. Sign the appropriate residence contracts in the form required by the Promoter in order to allow the Eligible Buyer to reside at the Eligible Property (Contract); and
b. Complete settlement of the purchase of the Eligible Property on or before 18 December 2026.
Eligible Properties must be purchased at the ‘reserve price’ specified by the Promoter, or higher, in order to qualify for the Offers. Any negotiated sale with the outgoing resident at an amount below the specified ‘reserve price’ will not be eligible for the Offer.
The Offers commence at 9:00am on 17 July 2026 and close at 5:00pm on 30th September 2026 (Campaign Period). The Promoter may extend the Campaign Period at its sole discretion (Extended Campaign Period). Details of any Extended Campaign Period will be posted on www.keyton.com.au. References in these terms and conditions to the Campaign Period include any Extended Campaign Period, where applicable.
The Offers will not vary the definition or amount payable as the “purchase price”, “ingoing contribution”, “loan amount” or equivalent under any contract or other disclosure document provided to and/or entered into by the Promoter or its related body corporate with the Eligible Buyer, including those documents referred to as the Management Contract or Lease.
The Offers are not available where the Eligible Buyer renews the Promoter’s residence contract known as the “Pay As You Go Contract” or “Pay as You Go Plus” at an Eligible Property. The Offers are also not available for any permanent relocations of Keyton existing residents to or within any Eligible Property, unless such relocation is completed as part of Keyton’s standard ‘Easymove’ program .
Cancelled deposits/reservations or contracts are not eligible for the Offers. The Promoter reserves the right to claim the cost of the Offers in the case of cancellation.
In the case that the Eligible Buyer exercises a statutory settling-in period or cooling-in off period or Keyton’s “change of mind guarantee” under the Contract, the Offer is revoked and all Service Fees waived will be charged to the Eligible Buyer and may be deducted from any payments due to the Eligible Buyer and the Promoter reserves the right to claim the cost of the Offers. For the avoidance of doubt, any fair market rent payable by the Eligible Buyer in relation to the statutory settling-in period or Keyton’s “change of mind guarantee” under the Contract is not included as the Service Fees under the Offer and is payable by the Eligible Buyer.
In the event the Contract terminates for any reason prior to the expiration of the first 12 monthly payments of the Service Fees, the Eligible Buyer will not be entitled to any payment or refund of the balance of the 12 monthly payments after the termination of the Contract.
The Offers cannot be claimed in conjunction with any other offer or promotion in relation to the Eligible Property.
By receiving these terms and conditions, verbally confirming a desire to participate in the Offers, the Eligible Buyer is deemed to have accepted these terms and conditions.
Nothing in these terms and conditions is intended to exclude, restrict or modify rights which the Eligible Buyer may have under any law (including the Australian Consumer Law) which may not be excluded, restricted or modified by agreement (Your Consumer Rights). Subject to Your Consumer Rights, the Promoter is not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the Offers. Any condition or warranty which would be implied by law into these terms and conditions is excluded.
The Promoter reserves the right to cancel or withdraw the Offers at any time, in whole or in part. Should the Promoter cancel the Offers the Promoter will advertise that the Offers have been cancelled by placing a notice on www.keyton.com.au.
The Promoter’s Privacy Policy can be found on its website, http://www.keyton.com.au/home/privacy-policy/. The Privacy Policy contains information about how you may obtain access to and seek correction of personal information that the Promoter holds about you, how to make a complaint about an alleged breach of the Australian Privacy Principles, and how your complaint will be dealt with. Alternatively, for further information please contact our Privacy Officer on 1800 550 550.
Keyton Holding Pty Limited as trustee for Keyton Trust ABN 44 349 706 307. Level 45, Bourke Place, 600 Bourke Street, Melbourne VIC 3000
