This cookie policy applies to Keyton Management Services Pty Ltd (ACN 618 487 504) as trustee for Keyton Management Services Trust (ABN 27 588 373 389) (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (more information about this in section "3. How to Opt-out of cookies" below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform, MS Clarity and other online tools to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
Functionality cookies
These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies
So, you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third-party social media sites to which they relate, including:
LinkedIn
Twitter
Facebook
Instagram
WhatsApp
YouTube
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
3. How to Opt-out of cookies
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you would like more information about how the Keyton uses personal data (being information which is capable of identifying an individual) generally, please see our Privacy Policy.
write to us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne, VIC 3000
We aim to resolve all enquiries promptly and in accordance with Data Protection Laws.
We will always aim to address your concerns if you have any and would encourage you to contact us at the address above. You can also contact the relevant data protection/ supervisory authority in your jurisdiction.
5. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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Contact
Contact Us
Complete the form below and we’ll be in touch shortly. Alternatively, you can call us on 1800 550 550.
Keyton Story
A leading owner and operator of retirement villages in Australia.
We’ve shaped our business around delivering the best possible retirement living experience for current and future residents, as well as our passionate staff.
Our story began over 30 years ago and was built on a shared purpose… To empower independent seniors to choose where and how they live – and to make those choices with confidence.
We make it our mission to deliver on that purpose, by providing quality retirement living options, services and support that reflect the unique needs of residents – so they stay in control of their own unique journey. The Keyton family of brands includes Keyton retirement villages and Ardency premium residences.
With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.
Keyton's ownership
Keyton is owned by global superannuation and pension funds, Aware Super and APG. Together we’re redefining a new age in retirement living. Keyton’s growth plan is robust, supported by our strong ownership and clear vision for long term investment.
Aware Super
Aware Super is one of Australia’s largest profit-for-members super funds.
APG Asset Management
APG is one of the world’s largest pension investors.
Leadership that inspires
With a wealth of experience, skills and knowledge, our Executive Management Team provides the strategic direction and focused drive for Keyton's retirement living business.
The team has a deep passion, knowledge and expertise in the retirement living sector where residents thrive with their inspiring positive energy.
It’s how we do things at Keyton that defines us as somewhere older Australians choose to live and staff choose to work. We Lead with heart and our five values cement a culture of inclusion, kindness, connection, opportunity and fun. Our true point of difference is our expertise and passionate focus on retirement living coupled with our commitment to our core belief in Leading with Heart to make Keyton communities vibrant, engaging and desirable places to live and work.
Our teams are spread across the country throughout over 65 retirement villages and three corporate offices. Our head office is located in the heart of Melbourne’s CBD and is supported by additional regional offices in Sydney and the Sunshine Coast.
Level 18, 321 Kent Street,
Sydney
Phone: 1800 550 550
Sunshine Coast
405 Mooloolaba Road,
Buderim
Phone: 1800 550 550
Awards
Keyton is committed to empowering independent seniors to make confident choices by providing a diverse range of quality living options and services that cater to individual needs.
Our awarded villages and team members are a testament to this commitment and it is wonderful to have our efforts recognised. Keyton is recognised throughout the industry for their work on improving the outcomes for all those living in their residences.
