Keyton | Serviced Apartments: Independent living, added support

Serviced Apartments: Independent living, added support

Thursday, 02 May 2024

From nutritious meals to regular housekeeping and laundry services, our Serviced Apartments have got you covered.

Picture this: you're living independently, free to come and go as you please, but you're not alone in managing life's everyday tasks.

Located in 12 retirement villages around Australia, choosing a Serviced Apartment means you’ll enjoy resort style amenities and a buzzing community lifestyle without the burden of household chores. Some say it’s like a permanent holiday!

It's not aged care

If you're looking for some extra support around the home, but still want to live an independent and active retirement, a Serviced Apartment is a great option for you.

It's the perfect blend of convenience and independence, free from the weight of all those little jobs around the home. 

Serviced Apartments are not aged care. You'll have the freedom to enjoy your own space, perhaps work a part-time job, or maintain a busy social life, within an active and connected retirement village community.  On the flipside, aged care is best suited to someone who needs ongoing care and support if they can't manage on their own. 

So, what are the main differences between a Serviced Apartment and aged care? Let’s break it down: 

Serviced Apartment

Aged care facility

Lifestyle driven

Needs driven

Independent living

Care-based living


Assessment for government subsidies

Support services optional

Care services embedded

Eligible for all over 55s

Eligible by needs assessment

Live in an apartment or freestanding home

Live in a room

Governed by state legislation 

Governed by federal legislation

Everything's taken care of

Living in a Serviced Apartment means that everything is taken care of. From cleaning to maintenance to cooking, you don't have to lift a finger!

Here’s what you’ll get as a resident in one of our Serviced Apartments:

  • Freshly prepared nutritious meals 
  • Weekly housekeeping, including cleaning and heavy laundry service
  • Safety and security with a 24 hour emergency call system
  • Regular calendar of events
  • Direct access to essential services 

Fully equipped and purposefully designed for a comfortable, independent lifestyle, your apartment will come complete with a kitchenette, ensuite bathroom and living area that you can personalise and make your own. 

Safety and security a top priority

With dedicated staff members and onsite services to support you and ensure your wellbeing, you’ll be assured of a safe and secure way of life.

Our 24/7 emergency call system is backed by responsive ERA staff, available to assist whenever needed. Plus, our communities boast security features like gated access, secure fencing, surveillance cameras and sensor lights to ensure your peace of mind. 

Additional support as time goes on

Two women laughing and gardening together

As you get older, your needs may change – so it’s good to know there are many optional services available that could be useful in the future.

Services like visiting hairdressers, podiatrists, physiotherapists and other care providers are available in our villages, and the village team can help you find health and wellbeing providers in the local area. 

For more help at home, you can arrange third party services such as in home care or shopping deliveries to your Serviced Apartment. 

No needs assessment necessary 

When you move in to a Serviced Apartment, you sign a private contract and cover the costs using your own funds. There's no need for eligibility assessments, and you won't receive any subsidies from the federal government.

Remember, anyone over 55 can live in a retirement village – you don’t even need to be retired! 

Make the most of village life

Our Serviced Apartments are located in retirement villages all around Australia, so you can make the most of community living in a place that you love. 

Whether you prefer quiet evenings at home, bustling social gatherings, or are balancing work and leisure, you'll love the resort style amenities and tight knit community feel.

From top-notch fitness centres to swimming pools, hairdressing and beauty services, onsite eateries and modern communal spaces, there's something for everyone. You can join in group activities, attend social events, pursue your hobbies or learn a new skill at your leisure. 

Our villages are in prime locations close to public transport, services and often with shopping and dining precincts nearby, so you’ll be able to access life’s essentials with ease.

A day in the life of a Serviced Apartments resident 

There’s no better way to learn about life in a Serviced Apartment than to hear from someone who lives and breathes it. Read Lynne’s story to hear all about her life at Fiddlers Green in outer Melbourne. 

For more information about the lifestyle and support offered at our retirement villages, call our customer service team on 1800 550 550 or send us an email here.

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