Feedback Survey Promotion - Terms and Conditions

Terms and Conditions

1. The Promoter is Keyton Management Services Pty Ltd as trustee of the Keyton Management Services Trust ABN 27 588 373 389 (Promoter), Level 45 Bourke Place, 600 Bourke Street, Melbourne VIC 3000.

2. Only residents of Australia aged 18 years of age or older (Participant) at the time of entry are eligible for the Promotion.

3. The following person(s) are ineligible to enter the Promotion:

(a) employees of:

(i) the Promoter; and

(ii) the Promoter’s related bodies corporate (as that expression is defined in the Corporations Act 2001 (Cth), and associated agencies, companies and contractors; or

(b) members of the Immediate Families of the employees of the Promoter or the Promoter’s related bodies corporate. Immediate family means any of: a spouse or domestic partner, ex- spouse or ex-domestic partner, de-facto spouse or ex-de-facto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.

4. The Promotion commences at 9am Monday 2 February 2026 and closes 5pm on Tuesday 30 June 2026 (Promotion Period). The Promoter may extend the Promotion Period at its sole discretion (Extended Promotion Period). Details of any Extended Promotion Period will be posted on https://keyton.com.au . References in these terms and conditions to the Promotion Period include any Extended Promotion Period, where applicable.

5. The prize is one of five $100 VISA gift cards (Prize). The total prize pool is $500.

6. To enter you must submit a valid and complete feedback survey during the Promotion Period.

7. For the Participant to be eligible to compete in the Promotion, the Participant must enter the Promotion:

(a) within the Promotion Period;

(b) in the strict manner specified for the Promotion and in these terms and conditions; and

(c) by the method specified for the Promotion.

8. A Participant may only submit one valid and complete survey during the Promotion Period.

9. Where multiple entries are made, only one entry will be selected. The first five complete and eligible entries drawn will win a Prize.

10. The Promoter’s decision on an eligible entry is final and no correspondence will be entered into.

11. The draw will take place at 9am on Wednesday 1 July 2026 at Level 45, Bourke Place, 600 Bourke Street, Melbourne VIC 3000

12. Winners will be notified via phone within 2 days of the draw. Winners names will not be published. You are not required to be present.

13. The Prize is not redeemable for cash. It cannot be transferred, exchanged or otherwise dealt with.

14. The Promoter assumes no responsibility for lost, misplaced, destroyed or stolen Prize once it is claimed.

15. By entering into the Promotion the Participant is deemed to have accepted these terms and conditions.

16. The Promoter reserves the right to request winners to provide proof of age and identity and eligibility to participate in the Promotion. In the event that a winner cannot provide suitable proof, the winner will forfeit the Prize in whole and no substitute will be offered.

17. The Prize(s) will be issued digitally to the email address provided by the Participant within 5 days of the draw. .

18. Nothing in these terms and conditions is intended to exclude, restrict or modify rights which the Participant may have under any law (including the Australian Consumer Law) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, the Promoter is not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the Promotion or any Prize.

Any condition or warranty which would be implied by law into these terms and conditions is excluded.

19. As a condition of accepting a Prize, the winner and any other person(s) sharing the Prize with the winner, may be required to sign legal documentation as and in the form required by the Promoter including but not limited to a further agreement to exclude liability of the Promoter for certain loss, damage or injury arising from the use of or participation in a Prize to the extent the Prize is or includes a recreational service or activity.

20. All entries become the property of the Promoter. All entries will be entered into a database and the entrants’ names and addresses may be used as detailed in the privacy collection statement which accompanies these terms and conditions.

21. The Promoter may cancel the Promotion and not award the Prize where circumstances beyond the Promoter’s reasonable control prevent the Promoter from providing the Prize(s). Should the Promoter cancel the Promotion the Promoter will:

(a) advertise that the Promotion has been cancelled by placing a notice on the Promoter’s website at https://keyton.com.au ;

(b) promptly destroy all entries received; and

(c) not use the personal information that any Participant has provided on the entry form.

22. The Prize is accepted entirely at the risk of the winner, and the Promoter excludes all warranties in connection with the Prize to the extent permitted by law. The Promoter reserves the right to substitute the Prize with a prize of equal or greater value (including where the Prize is unavailable) for whatever reason, subject to approval of the gaming authorities in each State and Territory where required. The Prize and/or any element of the Prize must be taken as stated and cannot be varied by the winner. No compensation will be payable if the winner is unable to use their Prize and/or any element of the Prize as stated.

23. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury, loss or damage suffered or sustained (even caused by negligence) in connection with accepting or using the Prize or participating in this Promotion except for any liability which cannot be excluded by law. The Promoter is not responsible for defective Prize(s), lost or stolen Prize(s) or misuse of the Prize. All entrants release from, and indemnify the Promoter against, all liability, cost, loss or expense arising out of acceptance of the Prize(s) or participation in this Promotion including (but not limited to) personal injury and damage to property and whether direct or consequential, foreseeable, due to some negligent act or omission or otherwise.

24. The Participant agrees to the Terms and Conditions including the Privacy Policy Statement.

Privacy Policy Statement

25. Our Privacy Policy provides information on all relevant matters under Australian privacy law and can be found on our website https://keyton.com.au/home/privacy-policy .

26. Our Privacy Policy contains information about how you may obtain access to and seek correction of personal information that we hold about you, how to make a complaint about an alleged breach of the Australian Privacy Principles, and how your complaint will be dealt with. Alternatively, for further information please contact our Privacy Officer by email privacy@keyton.com.au or call 1800 550 550.