This cookie policy applies to Keyton Management Services Pty Ltd (ACN 618 487 504) as trustee for Keyton Management Services Trust (ABN 27 588 373 389) (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (more information about this in section "3. How to Opt-out of cookies" below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform, MS Clarity and other online tools to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
Functionality cookies
These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies
These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies
So, you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third-party social media sites to which they relate, including:
LinkedIn
Twitter
Facebook
Instagram
WhatsApp
YouTube
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
3. How to Opt-out of cookies
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you would like more information about how the Keyton uses personal data (being information which is capable of identifying an individual) generally, please see our Privacy Policy.
write to us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne, VIC 3000
We aim to resolve all enquiries promptly and in accordance with Data Protection Laws.
We will always aim to address your concerns if you have any and would encourage you to contact us at the address above. You can also contact the relevant data protection/ supervisory authority in your jurisdiction.
5. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this cookies policy. We will also bring your attention to such changes by updating our cookie banner/ pop-up.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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With a lifetime of great choices, you know what matters most – feeling at home, living life your way and staying connected to what brings you joy. Choose your next home at Keyton.
Friendships that feel like family and moments that make you smile.
I choose how I want to live
Your lifestyle, your pace, your way – because retirement should be about freedom.
I choose to step up, not slow down
Stay active, curious and connected with opportunities to keep life vibrant.
I choose a home that really feels like one
Thoughtfully designed spaces that feel warm, welcoming, and yours from day one.
Your top FAQs
Explore our most frequently asked questions so that you can make your next move with confidence.
What is a retirement village?
A retirement village is a community of homes and facilities designed for anyone who is over 55 years old and still active enough to live independently in their own home. As a resident of one of our retirement villages, you will benefit from added security, a community environment and additional features like community facilities and customisable services.
A retirement village is suitable for a person who is 55 and over, whether retired or still working part-time.
Can visitors stay with me in the retirement village?
This is your home, so friends and family are most welcome to stay with you. Of course, other residents appreciate the fact that they know who their neighbours are, so for extended stays, residents need to talk to their Village Manager and let them know who is staying and for how long.
For example, if your visitor is staying more than 30 days, it will need to be documented and discussed with the Village Manager.
What to look for in a retirement village?
When trying to find out which are the best retirement villages, you should always focus on what is most important for you. Whether that is a specific location, available units, certain amenities or even friends and family who are already living in a retirement community, the choice is yours to make. If you don't know where to start, we recommend speaking to our friendly customer support team who can guide you in the right direction.
When you buy into a Keyton retirement village, typically Keyton owns the land and homes. The “right to reside” in the home on a lease or licence is then sold to you, as the resident.
A resident might own a lease, purple or strata title over the home. The ownership options available range from village to village, so the easiest way to gain clarity is to ask the Sales Manager at the village you’re thinking of moving to.
Yes, you can. You will just need to have variations or changes approved by the village manager so that all the relevant standards and regulations are met.
What are the costs of living in a retirement village?
The cost of living in a retirement village will vary depending on the contract you choose and the size of house you choose to live in.
There are also several costs associated with living in a retirement village besides the price of your home. The main costs to consider are service fees, establishment fees, and management fees.
When and how you pay these will depend on the contract you choose to take out. Further costs to take into account include legal fees, reinstatement costs, selling costs, GST and stamp duty.
What are exit fees?
Exit fees most commonly refer to the Deferred Management Fee or DMF. A contract with a DMF allows you to defer payment of the Management Fee until after you have left the village, suiting those who wish to buy a retirement home at a more affordable price and defer part of the cost of living in a village to a later date.
The amount of the Deferred Management Fee (or exit fee) is dependent on the price of the home, how long you live in the village, and whether you opt to share in any capital gains or not. Keyton retirement villages offer a range of contracts, including no exit fee contracts. Find out about our contract options or contact the Sales Manager at your village of choice to find out more.
