This cookie policy applies to Keyton Holding Pty Limited as trustee for Keyton Trust ABN 44 349 706 307 (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this in the table below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform and Database, and AI-based personalisation tools such as Recombee to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
We have enabled Google Analytics Demographics and Interest Reporting features on the site to allow us to review information about users of the site (at a collective rather than individual level), including identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the site and how to present it. We have also enabled Google Display Network Impression Reporting on the site to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the site. We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
You may opt-out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled on the site by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies. So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third party social media sites to which they relate, including:
LinkedIn
Twitter
Instagram
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
To disable specific cookies, you can opt-out using the opt-out mechanisms and links provided in the chart above. You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality or be prevented from using the site altogether.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you have any further questions, comments or requests regarding our cookies policy or how we use cookies, you can contact us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne VIC 3000. Or email us at privacy@keyton.com.au
3. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. We recommend that you review this policy periodically to stay informed about how we use cookies and similar technologies.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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With a lifetime of great choices, you know what matters most – feeling at home, living life your way and staying connected to what brings you joy. Choose your next home at Keyton.
Friendships that feel like family and moments that make you smile.
I choose how I want to live
Your lifestyle, your pace, your way – because retirement should be about freedom.
I choose to step up, not slow down
Stay active, curious and connected with opportunities to keep life vibrant.
I choose a home that really feels like one
Thoughtfully designed spaces that feel warm, welcoming, and yours from day one.
Your top FAQs
Accordion Example
Explore our most frequently asked questions so that you can make your next move with confidence.
What is a retirement village?
A retirement village is a community of homes and facilities designed for anyone who is over 55 years old and still active enough to live independently in their own home. As a resident of one of our retirement villages, you will benefit from added security, a community environment and additional features like community facilities and customisable services.
A retirement village is suitable for a person who is 55 and over, whether retired or still working part-time.
Can visitors stay with me in the retirement village?
This is your home, so friends and family are most welcome to stay with you. Of course, other residents appreciate the fact that they know who their neighbours are, so for extended stays, residents need to talk to their Village Manager and let them know who is staying and for how long.
For example, if your visitor is staying more than 30 days, it will need to be documented and discussed with the Village Manager.
What to look for in a retirement village?
When trying to find out which are the best retirement villages, you should always focus on what is most important for you. Whether that is a specific location, available units, certain amenities or even friends and family who are already living in a retirement community, the choice is yours to make. If you don't know where to start, we recommend speaking to our friendly customer support team who can guide you in the right direction.
When you buy into a Keyton retirement village, typically Keyton owns the land and homes. The “right to reside” in the home on a lease or licence is then sold to you, as the resident.
A resident might own a lease, purple or strata title over the home. The ownership options available range from village to village, so the easiest way to gain clarity is to ask the Sales Manager at the village you’re thinking of moving to.
Yes, you can. You will just need to have variations or changes approved by the village manager so that all the relevant standards and regulations are met.
What are the costs of living in a retirement village?
The cost of living in a retirement village will vary depending on the contract you choose and the size of house you choose to live in.
There are also several costs associated with living in a retirement village besides the price of your home. The main costs to consider are service fees, establishment fees, and management fees.
When and how you pay these will depend on the contract you choose to take out. Further costs to take into account include legal fees, reinstatement costs, selling costs, GST and stamp duty.
What are exit fees?
Exit fees most commonly refer to the Deferred Management Fee or DMF. A contract with a DMF allows you to defer payment of the Management Fee until after you have left the village, suiting those who wish to buy a retirement home at a more affordable price and defer part of the cost of living in a village to a later date.
The amount of the Deferred Management Fee (or exit fee) is dependent on the price of the home, how long you live in the village, and whether you opt to share in any capital gains or not. Keyton retirement villages offer a range of contracts, including no exit fee contracts. Find out about our contract options or contact the Sales Manager at your village of choice to find out more.
