This cookie policy applies to Keyton Holding Pty Limited as trustee for Keyton Trust ABN 44 349 706 307 (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this in the table below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform and Database, and AI-based personalisation tools such as Recombee to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
We have enabled Google Analytics Demographics and Interest Reporting features on the site to allow us to review information about users of the site (at a collective rather than individual level), including identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the site and how to present it. We have also enabled Google Display Network Impression Reporting on the site to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the site. We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
You may opt-out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled on the site by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies. So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third party social media sites to which they relate, including:
LinkedIn
Twitter
Instagram
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
To disable specific cookies, you can opt-out using the opt-out mechanisms and links provided in the chart above. You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality or be prevented from using the site altogether.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you have any further questions, comments or requests regarding our cookies policy or how we use cookies, you can contact us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne VIC 3000. Or email us at privacy@keyton.com.au
3. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. We recommend that you review this policy periodically to stay informed about how we use cookies and similar technologies.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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What costs to expect when selling your retirement village home
Friday, 19 September 2025
Thinking of selling your retirement village home? Here’s a clear guide to the costs and considerations involved — so you can plan with confidence.
Selling your home in a retirement village is similar to selling in the traditional property market — but the costs and process depend on the type of contract you signed when you moved in.
Based on your contract choice, there’ll be different costs to pay when you move in and when you move out. Plus, you’ll pay a monthly service fee to cover everyday operating costs of the village.
And when it comes time to sell your retirement home, there are cost considerations for putting your home on the market.
How to set the right selling price
If you decide to sell, depending on your contract type, you can work with the village sales team to settle on the best listing price for your home. Like any property, the price will depend on your home’s size, style, condition and location.
While you’re free to choose any real estate agent, our sales team specialises in retirement village homes and can help you get the best price for your home, which is why so many residents choose to sell with us. A selling fee may apply depending on your contract.
Preparing your home for sale
When you move out, you may need to pay for a basic reinstatement — this covers wear and tear and typically includes:
New carpet
Painting throughout
Servicing appliances
Comprehensive cleaning
Costs vary depending on how long you’ve lived in the home and its condition. For example, a 2 bedroom, 1 bathroom home might cost:
$8,000–$12,000 for shorter stays
$18,000–$25,000 for longer-term residents
Sometimes, a more extensive refurbishment like a kitchen or bathroom renovation can help improve market appeal of the home. We’ll work with you to decide what’s most appropriate, but the choice is entirely up to you. We can also manage this work for you to ensure it meets our quality standards.
Please note that the cost of reinstatement is always dependent on the home's condition. The information contained in this article is general in nature and not specific to you and may vary depending on the state you live in.
There are many things to consider when making the move to retirement living. While selling your retirement home can be less profitable than buying and selling in the traditional property market, retirement living is about more than just bricks and mortar - it's an investment in your lifestyle.
And the best thing is you’ll say goodbye to the high costs of maintaining a large family home. You’ll enjoy the benefits of a vibrant lifestyle with built-in safety, security, support, community and peace of mind. Something money alone can't buy.
When the time is right for you to leave your home our Village team can help support you through the journey. We’ll guide you through any documents you need to sign on the works to be done and sale price of your home. Our teams can provide you with more information when the time comes, based on your circumstances.
The information contained in this article is general in nature and is not specific to you. Contract types vary across villages and some contract options may not be available at some villages. You should obtain your own independent legal advice before entering into any of our contracts.
For more information about the lifestyle and support offered at our retirement villages, call our customer service team on 1800 550 550 or send us an email here.
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