The Keyton Annual Resident Satisfaction Survey

Why residents love living at Keyton

At Keyton, we believe retirement living should feel welcoming, connected, and reassuring - and our latest resident survey shows that’s exactly what our villages and resorts are delivering.

In 2025, more than 7,100 residents shared what they love about life at Keyton and their feedback highlights a genuine sense of community, confidence and belonging.

Infographic showing the results of the Keyton Annual Resident Satisfaction Survey

Lyn and Jenny, Residents of Sherwin Rise

94% of residents feel safe, secure and well-supported in their village.

Meet Lyn and Jenny, who have not only found their home in Sherwin Rise but also a true sense of belonging, comfort and security, the aspects they value deeply in this vibrant community.

“I think the first night here I slept better than I did in ages because I knew if I needed somebody there are people around me, so I was really happy with the security.”

Tucked away in the north of Melbourne is Sherwin Rise, a vibrant retirement village that boasts of equally vivacious residents.

93% of residents love the activities and social groups on offer.

The residents living at Keyton are ever so busy – whether they’re getting their hands dirty in the community gardens, exploring their creativity in art classes, knitting away for charity or having a blast playing bowls or other sports with friends.

Keyton’s Ignite Your Passion program provides grants to support resident activities across our villages and resorts. In 2024, we supported 181 projects, each contributing to boosting residents’ wellbeing and making a positive impact across our communities.

Ignite Your Passion in action

Buderim Gardens residents enjoying a coffee

90% of residents feel positive about the strength of community spirit.

Since meeting a year ago, Gaye and Karen have enjoyed many activities and events within the village, as well as outings to catch a show or do some shopping.

“I’ve got lots of friends, I love my home, and I live in a great area.”

Both Gaye and Karen agree that one of their favourite aspects of Buderim Gardens is the weekly Wednesday night social at the community centre. The centre, which features a bar, lounge, restaurant, media room, library and more, is the heartbeat of the village.

Friendships bloom at Buderim Gardens

92% of residents appreciate the friendly, approachable team members.

Residents chatting with staff at Glenaeon Village

At Keyton, kindness isn’t an occasional grand gesture – it’s woven into the everyday moments that define our communities. It’s in the friendly hellos, the reassuring presence during difficult times and the countless ways our team and residents look out for each other. These small acts, done with big hearts, create a place where everyone feels safe, supported and truly at home.

Read the stories of our team who lead with heart, putting kindness first to ensure the wellbeing of residents every day.

Random Acts of Kindness

87% of residents feel genuinely happy living in a Keyton village.

See how Keyton compares

On average, Keyton residents are more satisfied than the broader community across a range of measures including feeling healthier, happier and more connected.

2025 Resident Satisfaction Survey

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