This cookie policy applies to Keyton Holding Pty Limited as trustee for Keyton Trust ABN 44 349 706 307 (Keyton, we, our, us) with its registered office at Level 45, 600 Bourke Street Melbourne VIC 3000, Australia and the cookies used on our website www.keyton.com.au and www.ardency.com.au.
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this in the table below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics, Kentico Experience Platform and Database, and AI-based personalisation tools such as Recombee to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
We have enabled Google Analytics Demographics and Interest Reporting features on the site to allow us to review information about users of the site (at a collective rather than individual level), including identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the site and how to present it. We have also enabled Google Display Network Impression Reporting on the site to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the site. We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
You may opt-out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled on the site by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies. So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third party social media sites to which they relate, including:
LinkedIn
Twitter
Instagram
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
To disable specific cookies, you can opt-out using the opt-out mechanisms and links provided in the chart above. You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality or be prevented from using the site altogether.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you have any further questions, comments or requests regarding our cookies policy or how we use cookies, you can contact us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne VIC 3000. Or email us at privacy@keyton.com.au
3. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page. We recommend that you review this policy periodically to stay informed about how we use cookies and similar technologies.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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Understanding retirement living
Like any big change in life, moving into a retirement village takes some consideration. We’re committed to ensuring you have all the information you need to make your decision as straightforward as possible. Here are a few things to consider when making the decision to buy a retirement property with Keyton.
Contract options to suit you
We know everyone’s different. That’s why our range of contract options will help you embrace a retirement that’s as unique as you are.
Once you found your home for the price you can afford and the contract that suits you, we recommend seeking professional advice so you fully understand this lifestyle choice.
When it comes to choosing a property type, consider how you plan to spend most of your retirement to make sure your new home will suit your needs.
Whether you plan to spend it golfing, gardening, visiting family or taking up a new hobby, your new home should give you easy access to whatever you enjoy most. The same applies for the size and layout of your home. Downsizing to a smaller property offers the benefits of less maintenance, while extra space allows room for your hobbies, office work or storage.
If you choose to live in a Serviced Apartment, your service fees also cover your meals, weekly cleaning and heavy laundry.
There are a number of different sale or tenure agreements used for retirement village properties. Some of these are the same as general property agreements such as Strata Title, while others may be a Loan Lease, a Leasehold or a Loan Licence.
When you decide to purchase a home in one of our retirement villages, the Sales Manager or Village Manager will meet you face-to-face and provide you with a contract, as well as further explain the costs involved.
Please take the time to review the contract thoroughly, obtain independent legal advice and talk to your friends and family.
Of course, we are also here to answer any additional questions you may have.
When is the best time to make the move?
Everyone’s situation is different, so there’s no right answer for everyone.
If you’re over 55 and like the idea of living within a welcoming community, there’s no reason why you shouldn’t consider a retirement village.
These days, perceptions of what a typical retiree looks like have changed. In fact, plenty of people who live in retirement villages are not retired at all! While there are no disadvantages of moving too early, waiting too long may mean you miss out on making the most of the facilities, convenience and friendships that can be formed at a retirement village.
Our villages offer an environment in which you can make the most of everything you've worked towards, no matter whether you have retired or are still working.
Retirement Living Code of Conduct
Keyton is a proud signatory to the Retirement Living Code of Conduct. Signatories to the Code represent a pool of operators that have proven they are extremely dedicated to providing residents with the best possible experience.
As a Foundation Member, Keyton is dedicated to complying with the Code’s commitments, values, and principles.
No matter which option you choose, it’s important to note that you will pay ongoing service fees that cover the day-to-day operating costs of the village.
Keyton does not profit from these service fees, but they are a standard part of retirement village living and include things such as the village staff, utility costs for common areas, and garden and property maintenance.
If you choose to live in a Serviced Apartment, your service fees also cover your meals, weekly cleaning and heavy laundry.
Change your mind with peace of mind*
We want you to be confident that you’ve made the right decision.
If you decide retirement living is not for you within your first 6 months of living in your property, you can end your contract, move out and we guarantee to refund the price you paid, free of DMF charges. All you’ll pay is fair market rent and service fees for the duration of your stay and costs to repair any damage above fair wear and tear.
*This offer applies to new residents only and excludes strata or purple title villages. Keyton upholds residents' statutory rights under the Retirement Villages Act applicable in each state.
Know when your service fees stop*
Ongoing service fees are a standard part of retirement living. These fees cover the day-to-day operating costs of the Village.
With Keyton, you can rest assured that 90 days after vacant possession, you won’t pay any more service fees, no matter how long it takes for your property to be re-sold.
*This offer is subject to terms and conditions which are available from our Village Sales Managers. Keyton reserves the right to amend or discontinue this offer at any time, without notice.
Questions to ask
Some questions are best directed to the Sales team for your chosen retirement village, as some answers may vary from village to village. Here are some questions to make the most out of your time with them:
What is the process of buying a property in this village?
What are the upfront, ongoing and exit costs?
Will any of these costs change?
How long will it take to reach settlement?
What if I can’t sell my current home before settlement?
What exactly do I get for my money?
Can I make changes to my home?
Do I have to pay for maintenance?
What if I decide I don’t want to stay?
Contact us by clicking on below to answer your questions.
Retirement villages usually include an exit fee when selling your home - but not all contract options include them. Read on to learn more about exit fees.
